Returns & Exchanges

We want you to feel confident and vibrant in your Never Fully Dressed pieces; however, if your order isn't quite right, you can return items within 28 days of delivery. Please ensure all garments are unworn, in their original condition, and have all security tags and packaging intact.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Choose Your Method

Select your preferred return shipment method and generate your prepaid postage label or QR code for a seamless drop-off experience.

3

Pack Your Items

Securely package your items in their original bag, ensuring the return slip is included inside to help our team identify your order quickly.

4

Refund Processing

Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 10 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing